Device Data
The Devices section of GigaFox also gives users access to data, including logs, device data, and user history.
Device Report
Devices Reports has two reports, Operating System Usage and Device Availability Timeline. By default, both graphs display the past 30 days of data, but options include all, today, past 7 days, and custom start/end date.
Operating System Usage
This pie chart breaks down the usage by operating system. The inner ring represents the major operating system (iOS 11 or Android 8) and the outer ring breaks down by specific OS version (iOS 11.0.2).
Device Availability Timeline
This line graph displays a timeline of devices in-use, devices online, and licensed amount, making it easier to observe usage trends. Hovering on the graph displays the date and time, number of online devices, and devices in-use.
Device Usage
Clicking the Usage link displays a time-based table of device usage. Details include:
| Date | The date and time the device was retained. |
| Duration | The length of time the device was in use. |
| Device | The device used, link to the device's details page. |
| User | The user that used the device, link to the user's details page. |
| Application | The application launched while the device was in use, link to the application's details page. |
| Reserved | If the user had reserved the device for testing, this column displays Yes. |
Device History
The device History page displays a list of events that happened on a device. Details include:
| Date | The date and time the device was retained. |
| Event | The event recorded. |
| Device | The device used, link to the device's details page. |
| User | The user that performed the event, link to the user's details page. |
| Application | The application launched while the device was in use, link to the application's details page. |
An event can be any of the following:
| Device Availability | When a device goes on/offline. |
| Device Retainment | When a user retains the device for use or the device's connection is released. |
| Device Enablement | When a user enabled or disabled a device. |
| Device Deletion | When a user deleted the device. |
| Device Notes | When a note was added to the device's details notes field. |
| Device OS Changed | When a device's OS changed. |
| Application Launched | When an application is launched through GigaFox. |
| Application Install | When an application is installed through GigaFox. |
| Shared Viewer | When a user launches a view-only session sharing deviceViewer. |